Cancellation will be processed within 5 working days
Thank you for choosing Swastik Camphor for your puja products needs. This Cancellation Policy outlines the terms and conditions regarding the cancellation of orders placed on our website, https://swastikcamphor.in (“us”, “we”, or “our”). By placing an order with us, you agree to the terms of this Cancellation Policy.
Order Cancellation
You may cancel your order within 24 hours of placing it, provided that it has not already been processed for shipment. To cancel your order, please contact us immediately via email or phone with your order details. We will make every effort to accommodate your cancellation request.
Refunds
If your order is eligible for cancellation and has not been processed for shipment, we will issue a full refund to the original payment method used for the purchase. Refunds will be processed promptly, but please allow up to 4-5 business days for the refund to reflect in your account.
Cancellation After Shipment
Once your order has been processed and shipped, it cannot be canceled. In such cases, you may return the item(s) in accordance with our Returns Policy (link to Returns Policy), subject to applicable terms and conditions.
Exceptions
Some products may not be eligible for cancellation, especially if they are custom-made or perishable items. Additionally, orders that have already been shipped or are in transit cannot be canceled.
Contact Us
If you need to cancel your order or have any questions about our Cancellation Policy, please contact us at:
Email: info@swastikcamphor.in
Phone: +91741 688 6881
Thank you for your understanding and cooperation. We strive to provide you with the best possible shopping experience at Swastik Camphor.
